Refund policy
Return & Refund Policy
Returns & Exchanges
- We accept returns within 7 days of delivery for unused, unopened, and sealed products in their original packaging.
- Due to hygiene reasons, used or opened items cannot be returned unless there is a product defect.
Return Process
- Send an email to our email address on the footer of our website with your order number and reason for return.
- Once your return request is approved, you will receive instructions on how to send the item back.
- The customer is responsible for return shipping costs unless the item received is incorrect or damaged.
Refunds
- Refunds are issued once the returned item is received and inspected.
- Refunds will be processed to the original payment method within 7-10 business days.
- Shipping fees are non-refundable.
Damaged or Incorrect Items
- If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos of the item and packaging. We will arrange for a replacement or refund.